Delivery Information

 

ALHAFIDH Market provides highest level of services on delivery and installation to our customers. Delivery schedule varies depending on purchase day and the product type, however 90% of our in-stock products will be delivered to the customer within 48 Hours maximum (During Working Days), 5% within four working days, and another 5% within 10 working days and the expected delivery time will be clearly highlighted at the time of purchase.

Order online and have your items delivered straight from our warehouse directly to your home by a vehicle that will accommodate your orders. An option to select an available delivery date/time is also available.

You can choose to pick up your item from one of our showrooms or authorized collection points.


How much does shipping cost and how it is determined?

ALHAFIDH Market offers Free Delivery for all of the items for a limited period of time, the delivery fees and new policy details will be updated once there is a change.

 

Does ALHAFIDH MARKET ship internationally?

We currently ship anywhere in the Iraq. We do not ship internationally outside of Iraq.


Which shipping/courier company will deliver my order?

Once your order is dispatched, you will receive a confirmation email. The email will have the waybill order number. ALHAFIDH MARKET has its own delivery service. For more inquiries, please do not hesitate to send us a message and we will assist you immediately. Our call center is the place to call for any question or ordering follow up.

 

What if I am not at home when the order arrives?

You can provide your representative with a valid ID copy adding hand written authorization on same copy stating that you authorize Mr/Ms… to collect the shipment. Your authorized representative should also present a valid ID upon delivery for proof of identity.

 

My order is late. When will receive my order?

We are very sorry to hear about the inconvenience. Please do let us know and we shall attend your concern immediately. Please provide us your ORDER NUMBER and send the inquiry by email, live chat, or give us a call on our call center to give you the update.

You can track the order from your account page. Our delivery team will try to reach you by phone and will send an SMS about the delivery time. Please contact us, so we can assist you immediately.

 

How do I schedule my delivery to a specific date and time?

Please send us a message and we will assist you immediately, or wait until our call center gives you a call to confirm the date and time.

 


If you have any questions, please don't hesitate to contact our Customer Care Center by Mail, Phone / WhatsApp at +964-773-0888333.

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